When is the deadline to pay CRA?
All personal taxpayers, including self-employed, who have a balance owing must pay by April 30th. Failure to pay will result in interest.
When is the deadline to file my personal income tax return?
The deadline to file for most taxpayers is April 30th. Those who are self-employed have a filing extension to June 15th. Failure to file by your deadline will result in penalties.
Do I have to pay at once or can I pay in installments?
The entire balance owing must be received by April 30th. If you choose to pay in instalments after the deadline, CRA will assess interest until the entire balance is received.
I’m a self-employed with a GST account. What are my deadlines?
If you are an annual filer, your payment deadline is April 30thand the GST return must be filed by June 15th. If you are a quarterly filer, your payment and filing deadline is one month after each quarter.
What is my RRSP contribution limit?
Check your Notice of Assessment from the previous tax year to see your RRSP deduction limit.
Why do I have to pay tax installments?
Tax installments are required in the current year if you owed more than $3,000 in personal taxes, or $3,000 in GST, in the previous taxation year. Please refer to the schedule listed in our letter to you.
Failure to remit the installments requested by CRA on schedule will result in instalment interest being assessed by the CRA with your next tax filing.
Specific Questions about your Return
Who can I contact if I have questions about my income tax return?
Can you confirm if I have sent all required documents to Loren Nancke?
The accountant preparing your tax return will contact you by phone or email and confirm the records received. If applicable, they will request additional documentation.
Submitting your records to Loren Nancke
How can I submit my tax records to Loren Nancke?
You can submit your records digitally by email to your accounting team or to email@example.com, secure link upload, mail, courier or fax.
We do not require physical copies of your documents if you are able to provide digital copies. If you have physical records, give us a call ahead of time to book a drop off date and time. Due to the pandemic, we have social distancing in place to ensure enough space between clients dropping off documents.
What medical expenses can I claim on my tax return?
Am I eligible for the disability tax credit (DTC)?
What is direct deposit?
It is a service that CRA provides to taxpayer to ensure your refund is deposited directly to your bank account.
Can you help me set up direct deposit?
Yes, we can help. Please send an email to firstname.lastname@example.org and request a direct deposit form. Send the signed direct deposit form back to us with a void cheque and we will submit to the CRA. The set up has to be completed before we file your taxes.
CRA My Account
How can I set up a My Account?
Why should I set up my business account?
The My CRA account provides a convenient access to a variety of services including:
- Authorizing a representative
- Accessing your notice of assessment. Please note that CRA will no longer be mailing paper notices of assessment.
- Viewing tax owing balances
- Viewing your RRSP deduction and contribution limits
- Arranging direct deposit
- Updating your address
Issues with downloading your completed tax return.
How can I download my completed tax return?
When your tax return is completed, you will receive an email with a link. Check your junk folder as sometimes the email filters there. In the email, click on the link and save the information on you computer.
The link looks similar to this:
Your file will be password protectedYou will receive 2 PDF documents: A copy of your income tax return, and another file with the invoice and efile form labeled “For signature and payment”
Once you download and save your income tax return:
We require your signature to file your taxes. Sign and return the signature pages to Loren Nancke.
If you are not able to download or sign, send an email to email@example.com and we will use an alternative method
How to return the signature pages
How can I return the signed documents?
You can send us your signature pages by:
Upload (uploading the documents through same link)
Send a picture of your signed page to firstname.lastname@example.org
Drop off at our office in an envelope with your full name
Can I drop off my signed documents?
Our North Vancouver office has a mail slot; you can drop off the signed documents, put your signature pages inside an envelope and write down your full name.
If you are planning to drop off your signature pages at our New Westminster location, give us a call at 604-904-3807 to book a drop off date and time to limit physical contact with other clients.
I do not have access to a printer. Can I come to an office to sign the documents?
Yes, you can. Please give us a call ahead of time to book a date and time to limit physical contact with other clients.
I am not good with technology and do not have a computer. Can I come to the office to sign?
We can mail the tax return and signature pages to your home and you can sign and return by mail. We will add an envelope for you to return the signature page(s).
Give us a call at 604-904-3807 to book a drop off date and time to limit physical contact with other clients.
Where do I sign?
There is a red X on the information return for electronic filing page. Please sign where indicated.
Returning the records
I would like to come to the office to pick up my documents.
How to pay my invoice?
Pay online through our website.
I have questions about my invoice. Who can I speak with?
You should contact the accounting teamyou worked with when preparing your return.
What is the postage fees on my invoice?
The postage fee is the cost of mailing back your prior year documents.
How to pay CRA?
Here are all the ways to pay CRA
ONLINE BANKING – sign in to your bank’s online service and under “Add a payee” look for an option such as: “CRA (revenue) – current-year tax return”, “CRA (revenue) – tax amount owing” or “CRA (revenue) – tax instalment”. Select one and enter your SIN as your CRA account number.
ONLINE – go to www.canada.ca/en/revenue-agency/services/e-services/payment-save-time-pay-online and click on “Pay Now”, this link is also the first option when you Google “CRA My Payment”.
CREDIT CARD OR PAYPAL – pay online through a third party service provider. www.paysimply.ca accepts Visa, MasterCard, Amex, Union Pay and PayPal. www.plastiq.com/cra accepts Visa, MasterCard and Amex. (Service fee will apply.)
ON TIME PAYMENT PRE-AUTHORIZED DEBIT – Once your tax return is ready our office will send you documents requiring your signature. Sign part C of you efile form and attach a void cheque. CRA will withdraw the balance owing from your bank account.
AT CANADA POST – go to www.paysimply.ca/payinperson to generate a QR code then take the QR code to a Canada Post location and pay by cash or debit (service fee will apply.)
BY CHEQUE – You can write a cheque payable to RECEIVER GENERAL FOR CANADA for the amount owing (remember to write you SIN number on the cheque memo)and send it to:
9755 King George Boulevard
Surrey BC V3T 5E1
I owe money to CRA, can Loren Nancke submit the payment on my behalf?
Here are your options :
Signed part C Pre-Authorized Debit (on the T183 form) and send a copy of a void cheque. CRA will withdraw the amount owing (this is a one-time transaction).
Drop off the cheque at our NV location. On the back of the cheque, add your SIN. The cheque must be received by our office at least 3 business days before April 30th.
How can I receive my refund in my bank account?
Here are your options:
If you have CRA My Account, you can add your direct deposit information.
You can sign a Direct Deposit request and we will process your request. We require the signed form and a void cheque before filing your taxes.
If CRA does not have direct deposit information, a refund cheque will be sent to the mailing address on file.
How much do I owe to CRA?
The balance owing is stated on the enclosure letter and on the income tax return sent by our office.
I have balance owing, but my spouse has a refund. Can the refund be used to cover my owing amount?
No, because CRA processes each taxpayer separately.
Why do I owe money to CRA this year?
Please connect with the accounting team you worked with when preparing your return.
Updates on client information, previous years and documents
My address is wrong on my income tax return. Can you change and update my address?
How long should I keep my records?
This depends on several factors. Please consult with the accounting team working on your return.